Privacy Policy

Last update:

The current Privacy Policy ("Policy") implies that the collection, maintenance and treatment of personal information are carried out not only in accordance with this Policy but also in accordance with all relevant legislation. This Policy is applied to personal information collected by means of electronic communications (including websites, electronic mail and other methods available on the internet) which present any connection with this Policy. This Policy is not applicable to personal details which are not collected by means of the internet.

Atami only collects personal details in the event that the individual concerned sends us this information. The details collected are not made available to third parties for marketing purposes unless with the specific consent of the individual concerned.

Our commitment

Atami is committed to respecting the privacy of users and to the protection and security of all personal data. Our website complies with the following national and international legislation with regards to data protection and user privacy:
Regulation (EU) 2016/679 (General Data Protection Regulation)
EU Data Protection Directive 1995 (DPD)

Personal data processing responsibility

Atami is responsible for defining and implementing this privacy policy to ensure, among other aspects, the compliance of the data processing within the scope of legislation and regulations in force and in accordance to the terms within this policy.

How we collect your personal data

Atami considers personal data to be information of any nature which relates to an identified or identifiable person. A person can be identified either directly or indirectly by reference to an identification number or to one or more specific elements relating to their physical, physiological, psychological, economic, cultural or social identity.

In the following situations your data will be collected and processed:

  1. If you fill in your personal information and submit the consent form on our website we will collect the following data:
    • Name;
    • Telephone number;
    • Address;
    • Country.
  2. If you use and interact with our website the data we will collect will be:
    • Information about your IP address, access times, account activity and pages accessed, the type of browser that you use and language, the operating system you use, device and network data;
    • Data on your precise location through Global Positioning System (GPS) or location information obtained via your IP address.
  3. If you communicate with us by email:
    • Conversations or messages may be recorded and monitored.

Purpose of collecting personal data

The treatment of all information collected has the purpose of being used in the active promotion of our services and products, of interaction with clients and the fulfilment of fiscal issues.

Period of personal data retention

We will keep your personal data on file for the period necessary for the provision of services, respective billing and in compliance with legal obligations. When there is no specific legal obligation, personal data will be processed by Atami only for the period necessary to achieve the defined purpose.

Security measures

Atami is committed to undertaking the necessary security measures to ensure the safeguarding of the personal data of users against possible misuse or against any unauthorised access.

To achieve this, Atami has put in place adequate and necessary security measures to protect your personal data from destruction, loss, alteration, dissemination, unauthorised access or any other form of accidental or unlawful processing.

This is achieved by:

  • Implementing a strict policy regarding access to systems and information;
  • The transfer and storage of personal data only in encrypted form;
  • Protecting information technology systems through firewalls to prevent unauthorised access to personal data;
  • The signing of confidentiality agreements with all employees within the scope of the employment relationship with Atami, being aware of the importance of legal compliance regarding confidentiality and confidentiality rules.

Please be aware that while Atami makes every effort to protect the information of customers and users, no website, internet connection, computer system or wireless connection is completely safe.

Rights of data owners

Under the terms of legislation in force, the owner of the data (user) is guaranteed the right to access, update, rectify or delete any personal data at any time, as well as the right to oppose the use of personal data provided for marketing purposes.

To exercise your rights as a data owner, please contact us directly:

  • By email: info@atami.com
  • By post: 4099-029, Rua de Vilar 235, Porto

Any request to exercise your rights as a data owner will be analysed and we will respond to this request in a timely manner.

Use of cookies

Atami uses cookies to analyse customer behavior, to administer the site and to collect information about users in order to customise and enhance your experience with us.

A cookie is a small text file stored on your computer or mobile device. Cookies store information that is then used to help websites function. We can only access the cookies that are created by our site alone. You are able to control your cookies through your browser. By disabling cookies, you can prevent the use of certain functions.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Changes to the Privacy Policy

Atami reserves the right to at any time update or revise this Privacy Policy in order to adjust to any legislative changes and/or any other constraints. Any changes to this policy will be published here. Please check our Privacy Policy regularly to keep up to date with any changes that may have been made.

How you can contact us about this notice

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):

If you have any further questions or comments, you may also contact us by post at the following corporate address:

  • By email: info@atami.com
  • By post: 4099-029, Rua de Vilar 235, Porto